FREQUENTLY ASKED QUESTIONS

WHY SHOULD I BUY FROM KNATURAL?

We have always empathised with the fact that it is very hard to find clip-ins and bundles with a natural hair texture. Unless an individual was willing to buy synthetic hair, only a few places offered Afro textures. Such places are predominately based in the USA and are very expensive.

Knatural provides quality virgin human hair designed to blend seamlessly with the varying textures of Afro-hair, whether relaxed, transitioning or natural. We are a black owned, UK based company that prides itself on quality, integrity and affordability. We believe that everyone deserves to be fabulous with high quality extensions at a reasonable price – which is why all our natural black bundles have a starting price at under £30!

WHAT ARE HAIR EXTENSIONS?

Hair extensions are artificial hair that is attached to the client's own hair to add length and/ or volume, or a change in colour. Extensions are available in human, human hair blend and synthetic options. However, Knatural only supplies the best quality human hair extensions, allowing you to colour your extensions and style them as you would your own hair, also, giving them a longer life.This makes our hair extensions reusable for at-least 18 months, if cared for.

WHAT IS THE DIFFERENCE BETWEEN STRAIGHT AND KINKY STRAIGHT?

Straight hair describes a texture that is silky and soft. It is the natural state of the hair as it comes from the donor. Kinky-straight hair has a coarser texture with a slight kink that closely resembles natural or texturized hair that has been blow-dried or lightly pressed. It can be straightened to blend perfectly with relaxed, or straightened natural hair.

WHAT LENGTH SHOULD I PURCHASE?

Please refer to our length chart below to decide which lengths would be appropriate for your desired look.

For a full head; 2-3 bundles should be used for lengths 8 to 14 inches, 3-4 bundles should be used for lengths 16-20 inches. This is a guideline only and it is best to order the maximum recommended quantity of bundles for the length that you are buying. Knatural are always here to help, feel free to contact us with any questions!

HOW OFTEN SHOULD I WISH MY CLIP-INS?

It depends on how often you wear them. If you wear your clip-ins every day then they should be washed once a week. If they are worn for less than that then washing less frequently should be fine. Keeping your extensions free from dirt and product build up will make them last longer.

CAN I DYE OR ADD HEAT TO THE HAIR

You can, as Knatural extensions are 100% human hair. However, just like any hair, including our own natural textures, too much heat can damage the hair. Bleaching may also weaken the curl pattern. We do not recommend that you use heat on our Afro-kinky and Tightly coiled textures.

WHAT PRODUCTS SHOULD I USE ON MY HAIR EXTENSIONS?

Co-wash your Knatural extensions weekly or as needed and deep condition once a month to keep the hair healthy and soft. We recommend using a leave in conditioner, such as a spray to keep the hair from becoming dry and a light oil, such as Argan oil applied to the ends as needed. Do not use heavy products which may weigh the hair down and cause build up. A light leave in conditioner or a spray of water can be applied to our Afro-kinky and Tightly coiled hair daily to enhance the curl pattern.

HOW LONG CAN I WEAR MY EXTENSIONS?

We recommend that you keep a sew-in install for a maximum of three months before redoing. The exact duration of wear is affected by how well the extensions are installed. Remember that our hair extensions are designed to enhance your natural hair, but it is still important to care for your natural hair underneath. Clip-ins should not be installed too tightly or regularly worn overnight as this can damage the hair follicles and lead to breakage.

Length Chart

Hide Length Chart

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